Associate Product Manager

  • Sydney, NSW, Australia
  • Full-time

Company Description

We started a movement in which everyone can win – shoppers, retailers, society, and every person on our team. To play fair, trust people, and reward them for doing the right thing. We are obsessed with our product. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Afterpay is offered by more than 65,000 of the world’s best retailers and has more than 10 million active customers globally. Afterpay is offered by top fashion and beauty retailers across the globe - including eBay, The Iconic, Gap, Myer, Foot Locker, Adore Beauty, Mac Cosmetics, Kathmandu, and many others. We are currently available in Australia, New Zealand, the United States, Canada and the United Kingdom, where the brand is called Clearpay.

Afterpay is on a mission to power an economy in which everyone wins.

Job Description

As Afterpay’s Associate Product Manager - Payments, you’ll be responsible for assisting the Senior Product Managers with the day to day operation of Afterpay’s card payment processes and have a global initiative focus, working with a global team of Payments Product Managers.

We are much more than our job descriptions, but here’s where you will begin….

  • Partner with Senior Product Managers with large initiatives and lead small initiatives  

  • Support new market entry through enabling payments capability

  • Work cross-functionally with our Product, Finance, Customer Service and OPs, merchant services, design, analytics and engineering teams globally to drive value for consumers, merchants and Afterpay

  • Work with external partners and internal teams to ensure compliance with scheme and regulatory requirements

  • Understand the customer experience from end-to-end, collecting data and creating tests to show the value behind product ideas

  • Work with a team of engineers and designers to deliver intuitive and exciting experiences

  • Manage operational issues which impact customers or profitability

Qualifications

Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.

Working in a challenging, vibrant and fast-paced environment, you’ll need drive, resilience and versatility. A respectful attitude, desire to learn and the ability to build good relationships is vital. 

We are looking for a talented and dedicated professional with the following characteristics and ethics: 

  • Have a desire to work with a global team on global initiatives

  • Operational-level understanding of card acquiring and experience working with the front-line on payments issues would be a positive 

  • Some Product Management experience would be a benefit

  • Ability to be a sharp, rigorous thinker who can operate successfully among very bright, progressive and charismatic people.

  • Must be an energetic, transparent and engaging individual with a natural skill for developing relationships both internally and externally

Skills and Attributes

  • Ability to execute initiatives fully with minimal supervision

  • Able to work in fast paced and pressured environments and on multiple things at any one time and be comfortable with context switching

  • Able to problem solve and innovatively work your way around roadblocks

  • Self-motivated, well-presented, disciplined and methodical

  • Strong verbal and written communications and interpersonal skills that inspire trust

  • Maintaining enthusiasm and calm demeanor in even the most stressful situations

  • Must be able to add value with a strong team focus

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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