Interactive Art Director, Retail and Appointments

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square is looking for experienced and passionate Art Directors to join our creative marketing teams focused on two of our main vertical products, Square for Retail and Square Appointments. As an art director, you’ll collaborate to create inspiring solutions that tell Square’s story and educate merchants about how they can run and grow their business with Square. You will work with multiple partners across creative, design, copywriting, design technologists, production design, and product marketing to guide our business, brand and company mission forward.

This is a hands-on creative leadership role with a lot of opportunity for influencing and shaping our creative marketing initiatives. You will be at the heart of interpreting briefs, co-creating ideas and bringing them to life. You’ll be asked to connect dots, organize thoughts and develop strategy to match the teams’ expectations. You will lead projects from concept through execution, QA, and iteration. We work across platforms, covering web, email, billboards, campaigns, photography, video, and animation.

You’re conceptual, strategic, kind, can share and sell your ideas, and encourage others to share theirs. You sweat the smallest details, and understand what it takes to develop great creative work. As a leader, we’re looking for you to have had prior experience leading cross-discipline collaboration, and a small team of designers. These positions will report to the Creative Director. 

These are remote positions. 

You Will:

  • Oversee and lead design concepts, assets, and visual treatments across different media and marketing channels
  • Partner with our Sr. Writer and Sr. Designer to lead the internal creative process and promote accountability for creative delivery
  • Translate brand and product strategy into powerful and purposeful creative concepts 
  • Deliver outstanding photography, videography direction, and design direction
  • Use customer and industry data to inspire creative concepts and work with product marketing managers and strategists to validate
  • Foster partnerships with program management and a cross-discipline team of designers, writers, design technologists, product marketers, and strategists
  • Champion brand standards and design systems
  • Motivate and encourage the team to ensure the work is the best it can be, maintaining a high level of creative execution while meeting the needs of our partners
  • Work with partners across Square to guarantee an integrated brand experience


*To be considered, candidates must provide a link to their portfolio.

You Have:

  • 7+ years of relevant experience, 1+ years of leadership experience.
  • Experience leading development of integrated marketing campaigns, with an emphasis on digital channels
  • Experience leading and art directing photography and video shoots.
  • Advanced storytelling skills, covering multiple formats and channels.
  • Expertise in typography, composition, color, layout, design thinking, and content strategy in the design solutions you create.
  • Fluency in Figma, Adobe Creative Suite, motion.
  • A good understanding of awareness, performance, consideration, and growth marketing strategies and tactics.
  • Familiarity with new and traditional channels and media.
  • Understand the possibilities and limitations of web design and digital accessibility.
  • Experience partnering with copywriters, designers, design technologists, program managers and product marketers. Both internal creative teams and/or external agencies.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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