Security Engineer

  • San Francisco, CA, United States
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a smartphone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Terminal, Square Appointments, Square Online Store, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Sustainably scaling our operations is important to Square's strategy for expansion. Our teams across the globe require high-quality technology solutions in order to provide excellent support using voice. Teams encounter complex problems and need the best information possible to manage operations. You will be responsible for maintaining and building voice-related tools and features from launch through execution.

You will collaborate closely with operations and engineering teams as well as diverse team operations teams to help Square scale. To accomplish this you will focus on creating tools that lead to efficient scaling of operations. This role supports production and has an on-call schedule.

You will:

  • Work with engineers across Square in the design of tools and services
  • Build important phone solutions for essential platforms and teams across Square’s ecosystem
  • Work side by side with network engineers to provision and improve networks to support VoIP protocols such as WebRTC/SIP
  • Create integrations with operations management applications that allow Sales, Customer Success, and many other teams
  • Provide technical guidance on different voice platforms (CCAAS) like Amazon Connect, Serenova, Truly Wireless and Voxter
  • Work with vendors to help your team “automate all the things”

Qualifications

You have:

  • Deep understanding and empathy for our customers
  • A technical background and passion for new technology
  • 3+ years hands-on experience programming and building software systems
  • AWS certified solutions architect or equivalent experience
  • Working knowledge of popular communications protocols and frameworks such as HTTP, SIP and WebRTC
  • Knowledge or experience designing highly available applications with responsibility for infrastructure robustness, including networking, communications, server hardware and storage
  • Knowledge or experience in application, server, or network security

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes: 

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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