Hardware Operations Coordinator

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

The Ops Coordinator will support the execution and analysis of Square’s retail supply-chain needs. This individual will work closely with cross functional partners to process, approve, and track domestic and international orders, while simultaneously resolving any issues that may occur during their progression. We are looking for someone who is passionate about innovative analysis, processes that scale, and has the aptitude to communicate recommendations that transcend the data. Ideally, you have a background in retail inventory management, supply, demand, or allocation planning. We want employees to reside where they feel most creative and productive. You will be part of an org that works across Pacific, Central, and International time zones.

You Will:

  •  Manage and process global purchase orders through delivery, with a focus on implementing scalable tools for growth. 

  • Identify, measure, and document existing processes and operational improvement opportunities within the channel. 

  • Work closely with supply, inventory, and demand planners to ensure customer needs and requirements are consistently met. 

  • Manage and own order tracking and reporting

  • Knowledge of demand forecasting, lead times, and WOS inventory goals is a plus

  • Will be responsible for adoption and implementation of new sell-in process

  • Ownership of miscellaneous hardware ops projects

Qualifications

  • 3+ years of experience in inventory management, allocation, or distribution analysis

  • Advanced proficiency in excel (can perform complex functions) and retail math

  • Strong attention to details

  • Rigorous logic and methods to solve problems even in the face of ambiguous data points

  • A sense of urgency and are comfortable flagging risks/concerns

  • Experience translating data into actionable insights to achieve results

  • Ability to think strategically and execute tactically

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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