Strategic Partner Manager, NA

  • New York, New York, United States
  • Employees can work remotely
  • Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As Strategic Partner Manager, this individual is responsible for executing  the strategy and roadmap of existing payment partners, maximizing existing partner enablement strategies, and managing the sales and account management aspects of partners. The ideal candidate will have an understanding of the economics of the payments space and deep knowledge of the payments ecosystem. This individual should also have an understanding of what will be needed to properly resource a partner strategy, and work with stakeholders to develop a plan for ensuring the success of a partner. A deep sense of ownership, drive, and entrepreneurship is essential.

The purpose of the role is to develop, lead, and own the overall partner strategy and business results for Afterpay and Cash App Pay in North America, owning core activities.

You Will:

  • Deepen and expand existing partnerships 

  • Drive Block’s growth objectives through relentless focus on key metrics and partner strategy execution

  • Work with teams including Product, Sales, Marketing and others to launch and manage partnership programs and develop Cash App & Afterpay’s partner ecosystem

  • Cultivate executive relationships with partners, optimize their performance and identify additional business opportunities to  expand revenues

  • Build a pipeline of potential partnerships and initiate contact and negotiations with decision makers within those companies

  • Report on partner program results on a regular cadence to all key stakeholders

  • Act as a trusted point of contact for all partnership inquiries by demonstrating a deep understanding of partner’s business drivers, challenges, and offer solutions that drive mutual positive business outcomes

  • Assess and vet new partner opportunities in collaboration with BD


  • 4+ years of business development or partnership experience in ecommerce, platforms or payments
  • Bachelor’s Degree

  • Positive attitude and willingness to roll up sleeves and dig deep to achieve goals

  • Strong analytical skills and ability to turn data analysis into strategic insights in order to drive the partner program strategy

  • Excellent cross-group collaboration skills, ability to impact and influence outcomes in matrixed environment

  • Demonstrated ability to negotiate high-value deals with a C-level audience

  • Ability to think and react in a high-energy, fast-paced environment

  • Excellent written and verbal communication skill

  • Strong problem-solving and service orientation

  • Flexibility to travel extensively

  • Successful track record of developing, establishing, and growing strategic partnerships

  • Extensive understanding of industry trends and the key players in the competitive landscape

  • Results oriented with strong communication, and relationship management skills

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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