Sales Strategy Director, North America

  • San Francisco, CA, United States
  • Full-time

Company Description

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded seven years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.

Job Description

Afterpay is looking for a Sales Strategy Director for the North America Sales organization. The Sales Strategy Director will be a key member of the NA Sales Leadership team and will partner closely with the Head of North America Sales and across the Global Enterprise Merchant Team to set long term strategy, test and iterate growth initiatives, create processes and procedures to improve operational efficiency, and build relationships to facilitate cross-functional coordination. The role requires a strategic mindset, with the ability to switch gears between analytical, creative, and sales activities.

Key Responsibilities

  • Strategic Initiatives / Special Projects

    • Lead key initiatives by partnering with and influencing stakeholders within and outside of the North America Sales Org, including (but not limited to) leaders in Product Management, Sales Operations , Marketing, Legal, Finance and Business Development.

    • Help drive high-functioning and high-performing leadership teams across the NA Sales Org and Global Enterprise Merchant team. 

  • Business Strategy & Communications

    • Co-create and articulate the NA Sales business strategy to internal/external audiences and operationalize strategic recommendations across the organization.

    • Keep a close pulse of the customer and market, surfacing key insights and making strategic recommendations as appropriate.

  • Operating Cadence / Rhythm of the Business

    • Develop and implement operating mechanisms to drive alignment, accountability and coordination across teams.

    • Analyze data and produce meaningful insights and recommended tactics to increase the success of the business strategy. Shepherd the development of a data-driven decision-making culture.

    • Create an inclusive and efficient way to establish strategic priorities and plan resources needed.

  • Leader & Trusted Delegate

    • Lead key sales teams including (but not limited to) Sales Coordinators, Sales Development Representatives (SDRs), and Sales Strategy & Operations Managers.

    • Act as the representative for the NA Sales Orgs in various leadership meetings and in internal and external forums as appropriate.

    • Act as the ‘subject matter expert’ on external merchant pitches or account management meetings as appropriate. 


  • 8 years of relevant Strategy, Operations, and/or Retail and eCommerce experience

  • Background in client service, account management or sales preferred - must be able to lead and manage external client relationships

  • Experience managing teams and coordinating cross-functionally to deliver business outcomes

  • Strong problem solving and analysis skills, combined with superb communication skills

  • Strong organizational/project management skills with the ability to handle multiple projects simultaneously in a fast-paced environment with tight deadlines

  • Master of Business Administration (MBA) preferred

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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