Business Analyst, Sales Strategy

  • New York, NY, United States
  • Full-time
  • Alternate Location: Los Angeles, United States

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Strategy & Analytics team within Sales & Account Management is building the data-driven programs and technology to increase team efficiency and improve the experience of businesses that use Square's ecosystem of products. We are a team of Analysts, Technical Program Managers, and Program Managers, who work with Sales and AM team members, as well as Automation, Marketing, and Customer Success to drive progress against our organizational and company-wide priorities.

As a Business Analyst focusing on Sales, you will identify areas of opportunity to increase new seller acquisition, improve the efficiency and impact of the team, develop metrics and data visualizations to understand team performance, and contribute to our global growth strategy. We're looking for individuals who have experience with diving into data, summarizing trends, and making an impact.

You Will:

  • Use data to lead analysis and actionable recommendations to shape program design, operations, and strategy
  • Partner with Sales leadership to set performance targets, define KPIs, create scalable reporting, and provide insight to drivers of pacing against goals
  • Collaborate with Marketing to drive top-of-funnel growth & conversion across markets
  • Evaluate the performance of new and existing lead generation channels and influence strategic seller acquisition initiatives
  • Drive ROI & capacity analysis to understand channel efficiency and inform resourcing and future investments across Sales programs

Qualifications

You Have:

  • 2-4 years of analytical experience in analytics, banking, business operations, consulting, or finance
  • Mastery with data, analytics, and visualization technologies - Snowflake SQL and Looker equivalents
  • Experience applying quantitative analysis and logical reasoning to influence outcomes
  • Strong written and verbal communication skills and the ability to build relationships and across the organization
  • Highly analytical, can find trends and summarize important insights from ambiguous data sets

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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