Mobile Engineering Manager, Client Engineering
- San Francisco, CA, USA
- Employees can work remotely
Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.
Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.
The Conversations team at Square builds Square Messages and Square Assistant, aimed at facilitating commerce over messaging while saving sellers' time. We're integrated into Square's point of sale apps on Web, iOS, and Android; the team powers nearly all of Square's buyer-facing communication, in addition to an integration with Facebook Messenger. The year ahead will see the team build out more inbound channels (e.g., a dedicated business line, web widgets, etc.) while building out more powerful automation and prioritization tools for upmarket businesses.
As an Engineering Manager on the Conversations team, you would lead a multidisciplinary team of Web, iOS, and Android engineers on building out features for the Messages applet within Square's point of sale apps. For example, incorporating AI from Square Assistant to show dynamic autocomplete suggestions as the seller types out a message, or suggest contextual actions for the seller to take in response to a buyer message, or build an inbox that can intelligently prioritize inbound messages.
Play a key role in building a messaging experience used by millions of sellers
Work with engineers and product managers across the Square ecosystem to bring Square-wide capabilities into Messages.
Collaborate with Backend and AI teams within Conversations to define APIs and requirements for the client team.
Work cross collaboratively with product managers and designers to iterate on and define product scope and design.
Mentor engineers and help cultivate their career aspirations
Ship cutting-edge AI to businesses that traditionally haven’t had access to it
3+ years of experience leading medium sized teams (5+ engineers)
Expertise with mobile client development. Expertise with web development is a bonus, as is deep technical expertise in iOS.
Interest in helping to shape the mission and roadmap of a young team, and rallying others to join you
Eagerness to share your own ideas, and openness to those of others
Technologies we use and teach:
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.