Senior Employee Relations Business Partner

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Our Employee Relations Business Partners conduct workplace investigations and provide Employee Relations subject matter expertise across the company globally. ER Business Partners are instrumental in conducting investigations on highly sensitive and complex employee relations issues, advising on policy interpretation and application, and providing guidance on employment matters where heightened risk and conflict are involved. We are looking for a Senior Employee Relations Business Partner who can help us grow and scale our Global Employee Relations function. This role will report to the Global Head of Employee Relations.


You will:

  • Conduct thorough investigations into allegations of company policy violations with varying levels of complexities across multiple jurisdictions. This includes conducting investigations across Block’s global offices in NAM, EMEA, APAC, and LATAM. 
  • Adhere to investigative best practices and protocols around gathering and preserving information, documentation, and report writing.
  • Make appropriate remedial or disciplinary recommendations following an investigation.
  • Partner closely with Legal, HRBPs, and other functional partners within the People Team to recommend and implement solutions.
  • Build, analyze, and maintain ER metrics and review on a quarterly basis.
  • Create insights from data to diagnose, design, and revise people programs, policies, and practices to maintain a fair and respectful workplace.
  • Provide guidance to HRBPs on a myriad of issues, including policy interpretation and disciplinary actions, high-risk performance management, and other complex and sensitive employment matters. 
  • Support internal projects/initiatives as needed.

You have:

  • 5+ years experience investigating or advising on complex employee relations issues, or equivalent experience as an employment attorney.
  • Experience with employment law principles and conducting/advising on investigations of highly sensitive and nuanced workplace issues.
  • Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport, and influence with executives, senior leaders, members of management, and employees at all levels of the company. 
  • Excellent writing skills.
  • Strong critical thinking and analytical skills especially in complex, sensitive, and nuanced situations. 
  • Consistently exhibits high levels of discretion, integrity, professionalism, and confidentiality.
  • Data driven mindset with an eye towards innovation. 

Even better:

  • JD degree or employment law experience.
  • Experience conducting investigations globally or global employment law experience.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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