Product Health: Limits and Eligibility TPM
- San Francisco, CA, United States
- Employees can work remotely
Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.
Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.
Check out our locations, benefits and more at cash.app/careers.
Cash’s Health Limits and Eligibility Platform is the underpinning of all of Cash App’s products. We strive to deliver a world-class platform that is reliable, scalable, and a joy for Cash’s engineers to use. Our services help teams ship product features rapidly while balancing all the rigor and safety expected from a financial platform. We think of the Platform as a product in its own right, where all of Cash Product and Engineering are our customers.
We are looking for an individual with a technical background to help us hone our customer-centric thinking and work closely with internal stakeholders to ensure we provide the best possible platform for our engineers, data science, and machine learning teams. This is an exciting opportunity to work on new services that will help maximize financial access to millions around the world.
In this role you will lead:
Ideation: Work closely with Health engineers and engineering managers to promote the most relevant ideas into features
Roadmapping: Work closely with Product and Engineering (our “customers”) and Health Platform engineers and engineering managers to plan and prioritize what, and when, the platform teams will deliver
Features: Understand Product and Engineering needs by conducting surveys, interviews, and other information-gathering exercises
Vision: Work closely with Health engineers and engineering managers to define product vision for the organization
Evangelization: Socialize Health’s Limits and Eligibility services with Product Engineering teams to drive adoption
Working with vendors: Participate in vendor selection and evaluation
Communication: Distill key developments, updates, and problems to teams (both technical and non-technical) in other disciplines and cross functional partners
Define Success: Tie objectives back to business metrics, that you will help define and champion for your technical product, such as cost, speed, reliability, scale and operational efficiency
Collaboration: Work with cross functional team members across multiple time zones including Melbourne, AU and the four major US time zones
5+ years of deep technical knowledge and understanding of systems and engineering
Experience with the common challenges in cross-functional working groups, including balancing competing demands and priorities
Deeply experienced in building and scaling a technical product discipline from the ground up
The ability to understand and deal well with rapid development cycles and to remain flexible in a fast moving environment
Demonstrated experience managing trade-offs given specific constraints
Experience in leading development teams to build third party APIs
Well versed in synchronous and asynchronous communication and work
Direct previous experience in developing software as an engineer is a real plus
Excellent communication, organizational and leadership skills; ability to inspire team members and influence a room
Experience giving birth to the function, building a team, facilitating operations and managing people
Ability to thrive in the discomfort of ambiguity
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.