Senior Engineering Manager, Ops Platform

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 24 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system.

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Interested in learning more?

Job Description

Cash App’s OpsPlat team is looking for a seasoned Engineering Manager to join us to develop a holistic operational tooling product that will multiply Cash’s ability to enable new and changing operational needs. OpsPlat is responsible for bridging the gap between our product (Cash App) and the business. This is not a DevOps role or internal (dev) tools team.

In this role, you will lead Ops Success Eng by managing several teams of brilliant software engineers that pioneered in establishing partnership with Cash Customer Operations, and have been indispensable in each other’s success & growth ever since. You come with several years of management  experience and understand how to bridge the gap between different business units while collaborating with cross functional partners. You are a strong mentor and coach, who has a track of records to grow leaders. You care deeply about building the right culture. You proactively drive clarity, and excel at communication. You will report directly to an OpsPlat Core Lead.

This is an incredible opportunity to join when Cash is scaling globally. Our team has had significant growth in the last year and you can have a direct impact on its continued success. We have a talented leadership team, organization, and amazing stakeholders. If you want to be challenged, work with amazing stakeholders, be close to operational teams, and solve non-trivial problems, this is the right role for you.

As a member of the Cash engineering team, you’ll collaborate with us to:

  • Lead several engineering teams on cross cutting solutions for Cash’s operational needs

  • Foster positive relationships across the business to further meet our objectives

  • Share ownership of the business’s tooling and infrastructure

  • Scale systems to our growing customer base

  • Contribute to the broader tech, leadership, and open source communities


You have:

  • Strong desire to perform and grow as an Engineering Manager

  • BA/BS degree or equivalent practical, working experience (5+ years preferred) 

  • 4+ years of experience managing teams and leading people

  • Demonstrated initiative on previous projects

  • Have a strong bias toward serving your team and stakeholders

  • Growth mindset and a healthy comfort with ambiguity

  • Strong communication skills and empathy

Even better:

  • Experience with operational solutions

  • Experience with end to end development including mobile

Technologies we use and teach:

  • Java 11/Kotlin, including JUnit, Hibernate, Guice, and Jersey

  • HTTP, JSON, gRPC, and Protocol Buffers

  • MySQL, Vitess, event sourcing

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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