IT Vendor Manager, EMEA

  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

The IT Logistics team at Block is responsible for helping to provide the necessary equipment & devices to our team members, across all business units, to help them maintain productivity and creativity.  The scope of our services include IT hardware and software procurement, Asset management, Vendor relationship management, including, but not limited to laptops, desktops, monitors, and all supporting peripherals/accessories.  We help to manage the entire product lifecycle of these corporate engineering devices, from vendor selection, vendor onboarding, asset database management, inventory & storeroom management, forecasting, procurement, receive/deploy, and end of life.

Our IT Vendor Managers are responsible for:

  • Managing daily IT Logistics operations
  • Driving continuous improvement 
  • Vendor Performance
  • Strategic growth initiatives on a regional and global scale  

Our Vendor Management program owns aspects of:

  • Product lifecycle management
  • Inventory planning and forecasting 
  • Business continuity planning 
  • Change management
  • Monitoring health & compliance of procure->pay
  • The overall relevant user experience of our supported users  

Our Vendor Managers lead: 

  • Vendor selection 
  • RFP/RFQ 
  • Statement of work / contract negotiations 
  • Vendor onboarding 
  • Requisition->purchase orders
  • Regular/ad hoc analysis
  • Data-driven recommendations
  • Business reviews and operational meetings
  • Documentation & regular testing of internal processes
  • Collaboration across the global logistics team to maintain a standardized approach to managing our program

You will:

  • Quickly immerse yourself in the daily operations of IT Logistics program to manage vendor performance by key metrics
  • Lead & support ad-hoc inquiries related to pricing and contract negotiations, component quality, forecasting, vendor selection, relationship management, product lifecycle management, IT Logistics operations performance and supply assurance
  • Regularly address logistics & supplier issues, making recommendations and action plans to resolve and pro-actively prevent disruptions in supply chain & operations
  • Collaborate with operations on capacity planning, new product introduction readiness, product lifecycle management, forecasting and issue resolution.
  • Support daily operational aspects of the IT logistics program to ensure business continuity, shifting priorities as needed
  • Prepare analysis in GSheets in an easily consumable format, appropriate for the audience, with ability to communicate the narrative behind the data
  • Lead initiatives to mature the IT Logistics Vendor Management program
  • Collaborate within IT Logistics teams and relevant supporting teams to document business requirements
  • Develop & leverage industry best practices in IT logistics operations processes & procedures
  • Assist in writing/testing/validating operational procedure documents to understand complexity & resource utilization
  • Maintain the highest professional & ethical standards in conducting business, in alignment with Block’s code of conduct & policies
  • Travel ~15%, most likely within the US, California and Dublin


You have:

  • 3+ years applied experience in supply chain, inventory planning or business operations
  • Expertise in Microsoft Excel and/or Google Sheets, Tableau/Looker or relevant platform(s),applied experience in curating the message to the appropriate audience
  • Must be a self-starter and be able to execute at both a tactical and strategic level with a persistent attention to detail. 
  • Experience translating data into actionable information to drive results; proficiency in business operations and/or IT Logistics
  • Bachelor's degree in business, operations, or other relevant field or equivalent experience

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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