Supply Demand Manager

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

We're building a bitcoin wallet for the next 100M bitcoin users - importantly for people around the world who likely haven’t yet used bitcoin as a savings tool or for its payments capabilities yet. Our goal is economic empowerment -- starting with bringing easy-to-use, reliable wallet that helps people around the world own and manage their bitcoin, rather than having to rely on a number of tools and services that don’t work well together and are challenging to use for a wide global audience. 

Our goal is to make the future of money intuitive, and safe while enabling customers to build a better financial future. We're assembling a team experienced in an extremely wide range of disciplines, including business, operations, design, software, hardware, security, and so many other aspects of product delivery. Come build the future of money with us!

The Supply Demand Manager will be the first on the Bitcoin Hardware team. You will develop, communicate, and execute end-to- end product demand and supply plans for the Bitcoin wallet. You will be responsible for forecasting direct-to-consumer distribution across 100+ countries and several retail channels, as well as creating the MPS (Master Production Schedule).  You should possess a passion for innovative analysis, processes that scale, and the wherewithal to develop findings and recommendations that transcend the numbers.

Qualifications

You will:

  • Build out the demand forecasting and supply planning process from the ground up leveraging existing tools where appropriate

  • Coordinate with Product, Marketing and HW teams to set launch quantities and anticipated regional/country level demand forecast

  • Decide appropriate inventory buffer strategies taking into account demand uncertainties and supply chain lead times

  • Generate weekly and quarterly supply plans and partner with GSM and factory teams to close gaps

  • Evaluate risks as well as implementing contingency plans to mitigate 

  • Develop/decide systems and tools to support the Wallet SDM process

  • Understand and make decisions about strategic business needs while simultaneously operating at a tactical level

You have:

  • 7+ years experience in supply and demand planning

  • Deep expertise in Microsoft Excel and are agile in other forecasting and business systems.

  • Excellent written and verbal communication skills

  • A persistent attention to detail

  • Experience translating consumer demand into supply plans

  • Experience translating data into actionable information to drive results; proficiency in retail math

  • Bachelor's degree in business, operations, or other relevant field

Even Better:

  • Understanding of supply chains, lead times, and the risks associated with each node

  • Experience forecasting demand across multiple channels, including retail. 

  • Ability to operate and make decisions based off minimal data

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 - USD $185,900
Zone B: USD $141,500 - USD $172,900
Zone C: USD $133,800 - USD $163,600
Zone D: USD $121,700 - USD $148,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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