Product Health: Limits and Eligibility Technical Product Manager

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers.

Job Description

Cash’s Health Limits and Eligibility Platform is the underpinning of all of Cash App’s products. We strive to deliver a world-class platform that is reliable, scalable, and a joy for Cash’s engineers to use. Our services help teams ship product features rapidly while balancing all the rigor and safety expected from a financial platform. We think of the Platform as a product in its own right, where all of Cash Product and Engineering are our customers. 

We are looking for an individual with a technical background to help us hone our customer-centric thinking and work closely with internal stakeholders to ensure we provide the best possible platform for our engineers, data science, and machine learning teams. This is an exciting opportunity to work on new services that will help maximize financial access to millions around the world. 

In this role you will lead: 

  • Ideation: Work closely with Health engineers and engineering managers to promote the most relevant ideas into features

  • Roadmapping: Work closely with Product and Engineering (our “customers”) and Health Platform engineers and engineering managers to plan and prioritize what, and when, the platform teams will deliver

  • Features: Understand Product and Engineering needs by conducting surveys, interviews, and other information-gathering exercises

  • Vision: Work closely with Health engineers and engineering managers to define product vision for the organization

  • Evangelization: Socialize Health’s Limits and Eligibility services with Product Engineering teams to drive adoption

  • Working with vendors: Participate in vendor selection and evaluation

  • Communication: Distill key developments, updates, and problems to teams (both technical and non-technical) in other disciplines and cross functional partners

  • Define Success: Tie objectives back to business metrics, that you will help define and champion for your technical product, such as cost, speed, reliability, scale and operational efficiency

  • Collaboration: Work with cross functional team members across multiple time zones including Melbourne, AU and the four major US time zones

Qualifications

You Have:

  • 5+ years of deep technical knowledge and understanding of systems and engineering

  • Experience with the common challenges in cross-functional working groups, including balancing competing demands and priorities

  • Deeply experienced in building and scaling a technical product discipline from the ground up

  • The ability to understand and deal well with rapid development cycles and to remain flexible in a fast moving environment

  • Demonstrated experience managing trade-offs given specific constraints

  • Experience in leading development teams to build third party APIs

  • Well versed in synchronous and asynchronous communication and work

  • Direct previous experience in developing software as an engineer is a real plus

  • Excellent communication, organizational and leadership skills; ability to inspire team members and influence a room

  • Experience giving birth to the function, building a team, facilitating operations and managing people

  • Ability to thrive in the discomfort of ambiguity 

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $167,300 - USD $204,500
Zone B: USD $158,900 - USD $194,300
Zone C: USD $150,600 - USD $184,000
Zone D: USD $142,200 - USD $173,800

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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