Executive Assistant Manager, Square

  • Jackson, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Square is looking for a dynamic and creative individual to join the Executive Operations team, helping our top executives and supporting their teams. Our Executive Assistants are the strategic partners who hold everything together - from calendaring and travel to reporting processes and team support, you will participate in confidential efforts to support Square's programs. The Executive Operations team is a centralized organization where our EAs report to EA Managers. We are looking for an EA who has a natural passion for learning and people development, enjoys taking on new tasks and projects, and executes at a high level in an energetic and human-centric environment.

You Will:

  • Lead Executive Assistants with varying levels of experience and responsibility, maintaining a safe, secure, and legal work environment
  • Manage administrative responsibilities for directs, including time cards, time off approval and balance, reporting processes approval, Workday management, team resource maintenance
  • Hire, onboard, and train new team members
  • Communicate job and performance expectations through consolidation, synthesis, and delivery of performance feedback during our performance review and promotion cycles
  • Support directs' effectiveness and successful execution of their job responsibilities while monitoring bandwidth and balancing work across the team
  • Foster directs' professional development through dynamic mentorship, and advocacy, varying across the needs of each direct report
  • Work with other Managers on team-wide initiatives, including annual and incremental budget planning processes, team-wide load balancing, identifying trends, and recommending systemic improvements.
  • Active participant in company-wide promotion and compensation calibration, recruiting outlook and hiring processes, and other team-building projects.
  • Provide administrative and strategic support to the GM for eCommerce. Responsibilities include maintaining sensitive and complex calendars, requiring coordination with executives, partners, and EAs.
  • Be the executive's right hand by attending important meetings, taking notes, and being an active participant and knowledgeable resource, while ensuring executive preparation and effectiveness.
  • Find new and efficient ways to create work processes to help maximize your executives' time, including weekly and quarterly reporting, goal-tracking, and team meetings.
  • Prioritize, identify gaps, and take ownership of projects; help compile and prepare material and agendas for team meetings, such as all-hands presentations and events.
  • Maintain confidential information and manage competing projects.
  • Foster relationships with partners to help support team programs and goals.
  • Work within our centralized Executive Operations team to provide support, mentorship, and guidance to enhance the team as a whole.

Qualifications

You Have:

  • 7+ years of experience as an Executive Assistant, Administrative Business Partner, or similar role; ideally with both small and large-scale technology companies
  • 2+ years of experience with direct people management and/or a role with transferable skills
  • The ability to organize, analyze, and prioritize executive workflows, often using and interpreting data
  • Exceptional written and verbal communication skills
  • Advanced proficiency with Google Suite, including Google Calendar, Docs, Sheets, Forms, and Slides
  • Proficient in using technology tools such as; Slack, Asana, Workday, Expensify

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 - USD $185,900
Zone B: USD $141,500 - USD $172,900
Zone C: USD $133,800 - USD $163,600
Zone D: USD $121,700 - USD $148,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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