Software Engineering Program Manager, Embedded

  • Oakland, CA, United States
  • Employees can work remotely
  • Full-time
  • Alternate Location: US - CA - NorCal Remote

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square Hardware is hiring a Software Engineering Program Manager to partner closely with our Software Device Engineering teams by planning and executing complex programs. The successful candidate will have a proven track record of driving firmware and software development schedules that align with both hardware delivery and field releases, and have a deep understanding of embedded and system development. 

You Will:

  • Create and maintain a software development schedule for a complex consumer electronics payment product in partnership with engineering managers and technical leads.

  • Work with key stakeholders in product management and engineering to define strategy and requirements.

  • Work closely with Software Engineering Program Managers and Product Managers to coordinate critical cross-functional work and convergence dates.

  • Work with distributed teams to deliver supporting software and services in sync with launch timelines and communicate regularly with cross-functional teams on status, risks and change control.

  • Identify the key technical risk areas and develop actionable mitigation strategies.

  • Communicate key developments, updates, and problems to teams (both technical and non-technical) in other disciplines.

  • Grasp complex technical topics and abstract key issues and risks into an actionable form.

  • Develop and champion processes for efficiency and scale in the software engineering organization.

 

Qualifications

You Have:

  • 5+ years of relevant engineering & technical program management experience.

  • Demonstrated experience driving technical deep dives.

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.

  • Technical knowledge of software architecture ideally focused on firmware and embedded systems for consumer products.

  • Experience with the common challenges in embedded systems, including the cross-functional development of custom hardware.

  • The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty.

  • Demonstrated experience managing trade-offs given specific constraints. 

  • Excellent communication, organizational and leadership skills; ability to inspire team members.

  • Self motivation and a proactive attitude with demonstrated creative and critical thinking capabilities.

  • Extended experience in agile methodologies.

  • Able to demonstrate understanding of software development life cycle and best practices.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000
Zone B: USD $174,900 - USD $213,700
Zone C: USD $165,700 - USD $202,500
Zone D: USD $156,400 - USD $191,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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