Organizational Tech Lead, Orders

  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Orders team has a mission to allow sellers to reach their customers anywhere and provide a seamless experience to the customers (e.g. buy online, pickup in store) that today might only be available from much larger merchants.

This is a massive undertaking with huge challenges. We have many sellers with many different needs, and to meet those needs, we work with many partner teams at Square in navigating dependencies and intertwined technical / product ambiguities. The team has been growing rapidly (targeting ~100 by EOY), bringing scalability challenges and leadership opportunities.

We are looking to bring in someone who can serve in a “CTO-like” capacity for the Orders organization to help us achieve our mission.

You will: 

  • Report to the Head of Orders Engineering

  • Work with engineering/product/design leaders to build the organizational and architectural vision and strategy, communicate them to ensure alignment, and collaborate closely with the teams to bring it to fruition

  • Think on the time scale of years but act on the time scale of weeks and quarters

  • Maintain a high degree of situational awareness across teams and projects to identify the highest priorities and mitigate key risks

  • Build and maintain relationships with stakeholders and peers from other organizations in the company; represent the team at organizational-level stakeholder meetings

  • Grow technical leaders by setting a positive example, providing opportunities to others, and mentoring people for success

  • Scale the organizational knowledge by setting up rituals for sharing expertise


You have

  • Passion for Square's mission

  • Track record in leading complex projects across multiple teams to successful completion

  • Collaborated with cross-functional teams in defining product / technical strategy

  • Demonstrated the ability to effectively influence stakeholders and lead without authority

  • Upleveled teammates through advising, mentoring, and sponsorship

  • 10+ years of experience in building and releasing software

  • (Optional) Familiarity with point-of-sale or payment API platforms (e.g. Shopify, Stripe)

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $245,100 - USD $299,500
Zone B: USD $245,100 - USD $299,500
Zone C: USD $245,100 - USD $299,500
Zone D: USD $245,100 - USD $299,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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