Quality Assurance Analyst

  • Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square has recently acquired GoParrot, an all-in-one digital ordering and marketing platform for restaurants.  GoParrot enables restaurants to connect more easily and directly with customers through powerful omni-channel software.

You Will:

  • Work with support to transfer knowledge about the product features

  • Influence the company’s product requirements 

  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback

  • Create test strategies and plans to ensure finished product quality

  • Investigate customer complaints and non-conformance issues

  • Identify, record, document thoroughly and track bugs

  • Stay up-to-date with new testing tools and test strategies

  • Analyse data to identify areas for improvement in the quality system

  • Assure ongoing compliance with quality and industry regulatory requirements


You Have:

  • 3 years + Testing experience 

  • Enterprise system testing experience 

  • Knowledge of tools, concepts and methodologies of QA

  • Experience in writing clear, concise and comprehensive test plans and test cases

  • Experience with noSQL databases (MongoDB) 

  • Experience with both white box and black box testing

Nice to have:

  • Experience with automated testing tools 

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Privacy Policy