Sales Development Manager (International)
To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Square is looking for a Sales Development Manager to join our growing Global Team. The SDR Manager will lead a team of inbound Sales Development representatives who qualify inbound leads from various sources and set appointments for Account Executives at Square. The ideal candidate will work across multiple time zones and geographies delivering repeatable and profitable pipeline as well as developing future Square Account Executives. This position is based in Dublin, Ireland and will report into the Global Lead for Sales Development.
Hire, train, and manage SDRs responding to inbound leads across multiple geographies and timezones
Grow your team into high performing seller centric SDRs through weekly coaching, pipeline reviews and continuously improving opportunity quality
Ensure your team’s achievement of goals and develop creative ways to motivate your team to exceed targets
Support direct reports by participating in their calls and shadowing, weekly 1:1s and attending prospect meetings
Refine and evolve a scalable, measurable, and predictable process for running and growing the team
Consistently monitor SDR team activity, maintain accurate sales data and track the results to continually improve productivity
Provide weekly reporting on volume statistics, lead pipeline, conversion to qualified prospects, sales opportunities generated and campaign effectiveness
Partner with Market Leads, Enablement, Automation, Operations, Marketing and Risk teams
Become an integral part of Sales Leadership at Square
Learn and maintain in-depth knowledge of Square’s markets, product ecosystem, competitors, industry trends and global Square sales processes
A leader with a passion for Software as a Service (SaaS) and a desire to build a career in this fast-growing space.
Minimum 1 year directly managing a team of SDR/BDR.
Successful experience collaborating with Account Executives and Marketing to craft phone messages, scripts, and email communications for target audiences.
Expert in using Salesforce.com and other sales tools/products to drive your team’s effectiveness in achieving all sales goals.
Five plus years of experience in telemarketing, sales development, or sales management, preferably in business applications, with a consistent proven track record of over achievement of quota expectations
Proven ability to effectively hire and train new representatives.
Ability to think critically and come up with creative solutions to problems
Cross functional relationship skills
Passion for coaching and career development
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.
Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Learn more about our efforts to promote inclusion and diversity at block.xyz/inclusion
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.