Head of Design - Commerce

  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers!

Job Description

We are looking for a Head of Design - Commerce to lead and manage a team of multifaceted designers focused on helping customers connect with business in meaningful and valuable ways. We are rethinking how customers can spend and save better when they’re shopping, sharing and paying for purchases. 

You will lead a newly streamlined Commerce team, which includes product verticals across Payments, Shopping, Businesses on Cash App, Merchant Programs and Afterpay (a company Block acquired in 2022). You will join the leadership group responsible for the Commerce product development organization.

As the Head of Design - Commerce, you will recruit a team of accomplished creatives, promote an environment for creativity and growth, facilitate connections across teams and disciplines, influence the product vision at multiple altitudes and drive positive customer and business results.

You will report to our Chief Design Officer and join our design leadership team. 

You will:

  • Lead and scale a distributed design team, inclusive of Product Designers and Design Managers
  • Guide the careers and development of your team, ensuring the amplification and growth of team members, including managers
  • Bring comfort and expertise in technical environments, including knowledge of the mobile client-side development process
  • Develop deep partnerships across our business to effectively speak to design processes, design goals, and deliver user insights that inform product and go-to-market decisions
  • Play an important role in strategic planning efforts to understand and bridge our priorities with Design investment and output
  • Contribute to Design team culture and take ownership for I&D efforts


You have:

  • Experience as an influential design leader who delivers impactful, strategic work that moves a business forward
  • Experience managing talent and cultivating career growth
  • A keen systematic and visual eye, and an understanding of how to use creativity to meet team goals
  • Experience collaborating with leadership to inform product development processes and an understanding of how to solve product challenges across platforms
  • Multiple examples of shipping successful high quality, end-to-end experiences or products
  • Extensive industry experience with a proven track record of scaling product design teams
  • Bias towards action with a high degree of self-sufficiency and ability to influence up and across disciplines
  • Keen interest in reimagining digital and in-person commerce experiences for customers and businesses.
  • An understanding of performance marketing and brand marketing strategies
  • A clear point of view on design direction, an openness to new ideas and a bias for transparency and communication
  • Empathy for the customer, your teammates, and our mission

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $245,100 - USD $299,500
Zone B: USD $245,100 - USD $299,500
Zone C: USD $245,100 - USD $299,500
Zone D: USD $245,100 - USD $299,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. 

Learn more about our efforts to promote inclusion and diversity at block.xyz/inclusion

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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