Engineering Manager, Team Communication

  • Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As Square has grown, so have our sellers – going from businesses with just a few employees, to many (sometimes hundreds or thousands!). Square Staff represents a suite of labor management, payroll, and communications tools that enables business owners, managers, and employees to thrive together. We provide valuable insights to sellers using data collected from our ecosystem with the goal of helping them make informed decisions about their workforce. We aspire to eliminate the hours of weekly drudgery that sellers and team members expend staying aligned and provide tools to build better relationships between employers and employees. We are building the most intelligent back office software available anywhere, boosted by our ecosystem of data, 360 degree view of the business, and direct relationship with all team members. Square Staff helps give our sellers the peace of mind that their business is running smoothly, even if they're not physically present.

As an Engineering Manager on the team, you will be responsible for driving the technical direction of the team, managing product goals, and contributing to product strategy relating to communication tools (messaging, announcements, task management, and file sharing). You will work with leaders across the company, collaborate with world class product managers and designers to move quickly towards delivering and scaling a remarkable product for small business owners. Operating with scale and speed, we’re proud to have built an exceptional team of engineers who can have the largest impact for our existing and potential customers – and as a manager, you guide the way.

To learn more about the Square Staff products: 

You will:

  • Help set broad direction and vision for the team while implementing delightful experiences for our sellers
  • Build a world-class team by coaching and developing your team, cultivating pragmatic engineering decision-making, and leveraging your technical expertise to constantly raise the bar
  • Lead and participate in critical technical, design, and product discussions with leaders across our product and operations
  • Own the success of your team's product and deliver quantifiable results in a timely manner
  • Build systems, services, and product features across multiple platforms that have immediate impact on customers
  • Be involved in mobile development and release process


You have:

  • 7+ years of software development experience
  • 2+ years of experience managing teams up to 10 engineers
  • Experience in managing fullstack teams including senior ICs and potential leaders
  • Strong technical background in developing user facing products (mobile-first is a plus)
  • Experience in building products or plugins/add-ons for a distributed ecosystem
  • Ability to lead and cultivate a sense of ownership, accountability & urgency in the team
  • Experience collaborating with engineering leaders and cross-functional team members
  • Ability to provide technical mentorship and guidance to the team

Technologies we use and teach

  • iOS - Swift
  • Android - Kotlin
  • Kotlin, Java, Ruby on Rails
  • React, Ember.js
  • MySQL

Additional Information

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.



We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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