Creative Project Manager, Square Staff
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
As a Project Manager on the Square Staff Creative Squad, you manage a variety of creative marketing projects. You are a part of the Operations team on Square Staff that includes a creative director, art director, designer, copywriter, production designer, and design technologist. Our ops team helps manage our resources against annual and quarterly roadmaps, ensuring that projects can be accomplished efficiently according to plans. It is your responsibility to ensure delivery of excellent work on time and on brief while helping the team meet expectations.
Manage multiple active and upcoming projects' timelines, milestones, resource needs, budgets, taks, and deliverables
You track progress, understand requirements, communicate status to project partners, and problem solve to facilitate workflows
Partner with creative leadership, marketers to resource project plans and manage multiple project workflows
Manage tasks and subtasks in Asana to keep project information updated and organized, including the associated documentation, status sheets and assets
Be the point person to promote communication of creative project status – both inside and outside the creative organization. Among other things, this will include project status and progress, documenting action items, following up with owners on commitments, and ensuring expectations are understood
Manage relationships with team members in marketing, product, translation, and engineering to guarantee a smooth operational process and successful project delivery
Work with leaders to implement programs that improve the team's processes, infrastructure, and workflows
Be the heart and soul of the creative team with an understanding of each person's strengths and bandwidth. You'll coordinate work reviews and promote a culture that encourages creative excellence, collaboration, and positive team morale
3-5 years experience as a project manager or producer either in a design firm, ad agency, or a part of an in-house creative team.
Experience with scoping, budgeting, and project planning across video/photo production, websites, social assets, emails, and other digital advertising.
Skills in industry standard Project Management software - specifically Asana, workflows and tool sets.
Experience implementing new processes at scale within creative teams
Excellent client-facing and internal communication skills.
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking
An affinity for creating culture for creative communities, and bringing people close together.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.