Business Intelligence Engineering Manager

  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, available and accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are

Job Description

Cash App is seeking a Business Intelligence Engineering Manager to grow and scale a high-performing Business Intelligence engineering team focused on elevating our Third-Party Response (3PR) team’s capabilities through process, tooling, and automation. 

Your team will strategically partner with a variety of stakeholders across Cash App’s product, business, operations, and legal teams to identify opportunities to optimize data ingestion, ETLs, and reporting pipelines to scale effectiveness. You will directly manage cross-functional relationships with your stakeholder teams, stewarding the design, development, and maintenance of critical data pipelines. You will also be responsible for developing and scaling your team of Business Intelligence Engineers. 

The successful candidate will combine a passion for innovation and automation with the ability to build, engage, and retain a team of highly talented engineers. Ideally, this person will have worked in a similar role and will feel comfortable interacting with other stakeholders and senior management on a regular basis.


You Will:

  • Proactively drive the vision for Business Intelligence Engineering across a product or business vertical, and define and execute a plan to achieve that vision
  • Develop and Maintain a collection of high-leverage “Supported Self-Service” dashboards and visualizations for core stakeholders
  • Define the operational excellence processes for Business Intelligence Engineering, including project management and system reliability
  • Develop and recruit for a high impact Business Intelligence Engineering team and design that team to scale
  • Strategically partner with multiple internal teams including Product, Legal, Compliance, Data Science, and Customer Operations, among others
  • Manage individual projects by coordinating directly with the company’s internal data teams
  • Set and hold your team to a high bar: has a proven track record of driving results of engineering teams in highly-regulated, high-stress, fast-paced environments.


  • Advanced SQL: schema and ETL design, query optimization, data pipeline maintenance, data visualization platforms (e.g. Tableau, Looker, Mode)
  • Familiarity with scripting/programming for data mining, modeling, and ETL development (Python preferred)
  • Ability to proactively define the long-term vision and strategy that will offer the correct data to support our external data requests, unlocking key data visibility and insights
  • Bachelor's degree required, with major in Computer Science, Information Technology, Analytics, or other technical field strongly preferred
  • 5+ years of data engineering experience in product/support analytics and business operations
  • 2+ years experience in people management


  • Experience in leading engineering teams responsible for external data reporting
  • Experience working with Legal & Counsel stakeholders

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 
  • Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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