Compliance Program Manager, Canada

  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at!

Job Description

We are looking for a Compliance Program Manager to support the Afterpay Canada Compliance team with a focus on our Buy Now Pay Later Afterpay (BNPL) payment products. You will provide broad compliance advisory support and help align compliance initiatives and programs to better fit the needs of the Canada market. You will implement regulatory compliance and governance frameworks from top to bottom, ensuring all outsourced functions are monitored and applicable requirements are complied with. You are someone who is passionate about building and scaling, and who isn’t afraid to take on a new challenge. You will report to the Head of Compliance, Cash App/Afterpay Canada.

You will:

  • Be a lead compliance advisor to assess as compliance subject matter expert to the business on a broad range of financial services areas including Federal and Provincial regulatory requirements applicable to BNPL and other lending products and services
  • Partner with Product and Regulatory Counsel to understand the Legal obligations associated with new payment products and features
  • Identify, document and help design strong, mitigating controls in accordance with the Legal requirements
  • Conduct compliance risk assessments on new products, services and initiatives.
  • Assist the business with compliance incident management.
  • Manage projects to assess, implement and monitor adherence to new regulatory obligations and policies.
  • Be embedded with Product partners, understand their strategic vision, and provide strategic compliance advice and support
  • Identify product gaps in controls and collaborate on compliant remediation plans
  • Work with other Compliance partners to identify, document, and develop an inventory of risks and controls for your respective domain
  • Report on compliance risks, trends and key performance metrics


You have:

  • 6+ years in the compliance industry, ideally with experience in the financial services legal or compliance environment with a focus on P2P, Card and lending products and services
  • Financial services compliance and regulatory knowledge, specifically in Credit Business Practices, Debt Collection, AML, Federal and provincial regulations, consumer protection compliance and payment network rules and regulations
  • Experience working in Canadian regulatory practices and building and maintaining frameworks to support regulated financial services products
  • A natural passion for why compliance matters and how it contributes to successful business and community outcomes
  • An interest in solving problems and are creative but also strategic, ensuring solutions are relevant and sustainable
  • A data and technical focus, with an ability to analyze, assess and operationalize new and emerging regulatory obligations
  • The ability to act autonomously, thinking end to end and working under tight timeframes
  • A strong understanding of Credit Business Practices, Debt Collection, Anti-Money Laundering, PIPEDA and Provincial Privacy Regulations, Quebec and other Provincial Regulations, Consumer Protection  and Card Network rules

Additional Information


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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