Head of Data Science & Analytics, TIDAL

  • Full-time

Company Description

TIDAL was founded for artists by artists as the next innovative streaming platform to bring value back to the music industry. We empower artists with the products, resources, services, and content required to take control of their careers and connect more deeply with fans. Available in over 60+ countries, TIDAL continues to help artists break down economic barriers to continue creating what’s next in culture. TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.

Job Description

We are looking for a experienced leader to manage a newly centralized Data Science and Analytics team. You will help shape our data strategy, establish excellence in solving business problems and develop insights that guide our roadmap, design decisions and marketing strategies across our artist and fan platforms. This team sits within the Product organization to lead company-wide goals and initiatives, but collaborates closely with central data and engineering teams.

You Will:

Be a leader:

  • Build and manage a high-performing team of analysts and data scientists

  • Establish the data and analytics team as a trusted partner for teams across the organization, partnering with them to solve complex business problems and provide recommendations based on insights

  • Influence the data community throughout TIDAL and establish connections with Block foundational engineering teams to leverage best practices and advocate for support

Grow the analytics and data science discipline: 

  • Play a critical role in helping our engineering and product teams make data-driven decisions to build best-in-class products and thoughtful features

  • Foster an environment that enables the team to execute quickly while maintaining a high standard for quality

  • Provide thought leadership in capturing and structuring large data sets to create unified views of the subscriber, subscriber behavior, and other data points

  • Own the TIDAL analytics roadmap including improving capabilities, infrastructure and tools

Drive execution: 

  • Drive the design and delivery of analytics deliverables – dashboards, deep-dive analysis, measurement frameworks, attribution rigor, segmentation valuation, conversion funnel insights, and value measurement (LTV), etc.

  • Develop efficient processes, ensuring the team is operating with high velocity, ownership, and self-accountability

  • Provide mentorship to team members through feedback, coaching, and hands-on technical guidance.

  • Translate ambiguous, unstructured business problems into actionable data-driven analyses.

  • Communicate analysis and insights to high-level partners and executives in verbal, visual, and written media.

  • Build and maintain critical data infrastructure alongside our dedicated data engineering team.


You Have:

  • 8 years of analytics and data science experience

  • 3+ years in people management; you have hired and developed high-performing teams.

  • Team management and cross-functional collaboration skills, including executive communication, data-driven storytelling and prioritization

  • Experience leading data science infrastructure strategy and implementation and familiarity with data warehouse design, development, and best practices.

  • Experience in experiment design

  • Expertise with SQL, Python and data visualization tools (i.e., Looker, Tableau, Thoughtspot).

Even better:

  • Domain expertise in music streaming or other media platforms  

  • Insights into the digital subscription environment

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 
  • Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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