Global Policy Lead
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Compliance Governance and Reporting (CGR) team manages important components of Block’s Compliance Risk Management Framework and is part of the Global Policy and Governance (GPG) team within Block Compliance. The CGR team has responsibility for the following responsibilities: Policy Governance, Risk Assessment, Compliance Training, Compliance Risk Assessments, Third-party Risk Management, Issues Management, GRC tooling, and Board Reporting.
As a Global Policy Lead within the CGR team, you will lead the Block Compliance Policy Team that establishes and owns the compliance policy framework and standards globally. You will help grow and evolve the Block Compliance Policy Team by setting the strategy for the team, aligning partner teams globally, and leading key programs. You have expertise in multiple compliance policy domains (risk and compliance governance, consumer protection, lending, financial crimes including AML, sanctions, etc.) and have built and managed a compliance policy governance department for global financial services companies. You will establish standards and tools to ensure scalability and growth of the function, and ensure a high-quality work product. You will build a cohesive team vision and culture, managing a small team of policy managers and analysts.
Our employment model is distributed, offering the opportunity to work with teams across the world. This role can be based in any of our US offices or remotely in the United States. Flexibility to travel and work across time zones is required.
Set the Block Compliance Policy Team strategy for end-to-end document lifecycle management through the design and implementation of a holistic policy management program
Oversee the Compliance Policy Governance Framework and all related systems, processes, and routines to manage the creation, development, approval, and publication (or archival) of in-scope documents
Lead the team, made up of managers and analysts, to support the development and scalability of the program
Partner with our different policy leads (AML, Sanctions, Anti-Bribery and Corruption, Fraud, Consumer Protection, and Lending) to build and evolve the team's foundational policies and program standards for each of these essential regulatory risk areas
Partner with communications, training, and other important functions to enhance policy comprehension and adherence across the company
Lead important projects with cross-functional impacts, from planning - by establishing goals, project plans, and deliverables - through execution, including the assignment of work across resources, evaluation of work quality, and senior management reporting on outcomes
Manage our existing document inventory and related controls to ensure adherence to Service level agreements, document hierarchy standards, periodic reviews, and all other governance framework requirements.
Ensure the team improves our standards and internal processes to align with industry best practices inclusive of communication plans, intake/archival processes, writing guides/standards, quality reviews, tracking , management reporting, and standardized template
Manage, resolve, and report on escalations of blockers or areas of non-compliance through existing management reporting
8+ years of compliance experience in financial services, within matrixed or global organizations
Experience building a compliance policy governance program for global financial services companies
Deep expertise with policy governance frameworks and controls, inclusive of user experience design within policy libraries or repositories, policy lifecycle management software, and GRC tooling
In-depth knowledge in three or more of the following policy domains: Consumer Protection, Lending, Anti-Bribery & Corruption, Financial Crimes including AML, Sanctions.
Experience managing multiple complex and large-scale projects, delivering to established timeframes
5+ years experience in developing teams; setting goals and working on long-term vision
Experience managing and engaging at the senior leadership level, and with regulators and external partners, inclusive of executive management reporting
Relevant industry certifications (e.g. CAMS, CRCM, CFE)
Experience in FinTech
Domain expertise in data analytics and visualization platforms
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $184,100 - USD $225,000
Zone B: USD $171,200 - USD $209,200
Zone C: USD $162,000 - USD $198,000
Zone D: USD $152,700 - USD $186,700
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.