Governance Risk & Compliance Program Manager

  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

The Compliance Governance and Reporting (CGR) team manages important components of Block’s Compliance Risk Management Framework and is part of the Global Policy and Governance (GPG) team within Block Compliance. The CGR team has responsibility for the following responsibilities: Policy Governance, Risk Assessment, Compliance Training, Compliance Risk Assessments, Third-party Risk Management, Issues Management, Governance Risk and Compliance (GRC) tooling, and Board Reporting.  

As a Governance Risk & Compliance  (GRC) Lead within the CGR team, you will lead the GRC Team that owns GRC programs. You will help grow and evolve the GRC Team by setting the strategy for the team, aligning partner teams globally, and leading important projects. You have expertise in several compliance and risk programs and have built and managed a GRC tool from the ground up for a global financial services company. You will establish standards and tools to allow scalability and growth of the function, and ensure a high-quality work product. You will build a cohesive team vision and culture, managing a small team of GRC analysts.

Our employment model is distributed, offering the opportunity to work with teams across the world. This role can be based in any of our US offices or remotely in the United States. Flexibility to travel and work across time zones is required.

You Will:

  • Lead Block’s GRC program, including development of the GRC strategy and being ‘hands-on’ designing and configuring the relevant end-to-end systems, programs, and tools.

  • Lead the team to support the development and scalability of the program 

  • Partner with Product Compliance, Compliance Testing, Operations, Audit/Exam teams, and other important partners to ensure successful adoption of our GRC tool and related programs across the company

  • Work with vendors for Block’s GRC tool implementation, related training, and ongoing support.

  • Analyze complex GRC topics from large amounts of data and provide essential messages to important audiences such as boards of directors, executives, and senior managers.

  • Work within a complex and evolving environment, to improve delivery of solutions while affecting cultural change.

  • Lead important projects with cross-functional impacts, from planning -  by establishing goals, project plans, and deliverables - through execution, including the assignment of work across resources, evaluation of work quality, and senior management reporting on outcomes

  • Ensure the team develops standards and internal processes to guide quality data and management reporting 

  • Support the GPG team with special projects supporting adjacent areas.


You Have:

  • 8+ years of experience in financial services compliance management within a matrixed or global organization with responsibilities for risk management and GRC systems and tools (i.e. Archer, ServiceNow, Protecht, OpenPages, etc.), 

  • 8+ years of risk or compliance program management, with experience affecting technology decisions

  • In-depth knowledge of GRC component parts and inter-relationships between risks, controls, issues, actions and incidents

  • Expertise in a hands-on technical role, with understanding of important software implementation and integration processes including defining requirements, use of data analytics/visualization platforms (e.g. Looker, Tableau, etc.), technology change management & governance processes, management information reporting systems

  • Experience developing risk management tools based on industry recognized ERM frameworks (e.g. COSO, ISO 31000)

  • Experience managing multiple complex and large-scale projects, delivering to established timeframes

  • 5+ years experience leading & developing teams; setting goals and working on long-term vision

  • Experience managing and engaging at the senior leadership level, and with regulators and external partners, inclusive of executive management reporting 

  • Build relationships and credibility with business leads, external partners, and regulators through collaborative and independent programs

Even Better: 

  • Industry certifications (e.g. CAMS, CRCM, CFE, CISA, CISSP)

  • Experience in FinTech

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000
Zone B: USD $171,200 - USD $209,200
Zone C: USD $162,000 - USD $198,000
Zone D: USD $152,700 - USD $186,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 
  • Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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