Chief Risk Officer, Canada

  • Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell in-store and online, manage inventory and staff schedules, book appointments and engage loyal buyers.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as sellers who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

We are looking for a Chief Risk Officer to join our team, supporting the Canadian Square business unit as it prepares for compliance with enterprise risk and incident response requirements associated with Canada’s Retail Payment Activities Act. This is a key role overseeing the Canadian enterprise risk function. You will be based in Canada but will have the option to work from home (from anywhere in Canada). You will report directly to the Head of Compliance for Square Canada. 

You will:

  • Oversee the Canadian enterprise risk function and incident response function in accordance with Canada’s Retail Payment Activities Act.

  • Cultivate and embed a strong enterprise risk management culture across the business and assist first line of defence in the identification, assessment and mitigation of risks related to Square’s payment services.

  • Manage and continually develop the enterprise risk management framework, related policies and processes – ensuring they meet regulatory expectations and are tailored to the business – enhancing operational efficiencies.

  • Develop and embed the key risk Indicator framework.

  • Perform analysis of enterprise risk data to identify insights, trends and emerging risks.

  • Ensure risks and business activities undertaken are monitored and assessed on a regular basis aligning with set risk appetites and overall risk exposure.

  • Maintain relevant Canadian legal entities’ risk registers.

  • Oversee the Square business unit’s Incident Response Program for Canada in line with regulatory requirements, including development of detailed program for incident risk mitigation as well as incident detection, communication, recovery and remediation 

  • Ensure clear reporting procedures in place and train all lines of defense on escalation procedures.

  • Monitor the effectiveness of risk management systems including escalation and reporting processes.

  • Oversee all outsourced risk management processes and third-party service provider relationships.

  • Work closely with other second line of defence functions.

  • Collaborate with internal and external stakeholders for compliance and effectiveness testing as well as independent audits

  • Advise the relevant board of directors on risk appetite statements and exposure limits and the execution of overall enterprise risk management strategies.

  • Preparation and presentation of quarterly risk reports for the relevant board of directors.

  • Preparation of any mitigation or remediation plans for risks falling outside prescribed risk appetites.

  • Engage with and form an integral part of the Canadian leadership team.

  • Maintain a strong relationship with relevant regulators, including management of ongoing notification and reporting requirements.


You have:

  • 10+ years’ experience as a risk professional at a payments company, technology company FinTech, financial services firm and/or professional service firm serving financial institutions or payments or technology clients.

  • Demonstrated ability to directly report to a board of directors / senior leadership.

  • Self-starter with ability to work in a fast-paced environment.

  • Strong communication skills and the ability to present complex information in a simple and clear manner.

  • Experience managing projects and scaling processes with company growth.

  • Ability to collaborate and influence across all levels of the organization.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: CAD $138,500 - CAD $207,700
Zone B: CAD $133,700 - CAD $200,500

To find a location’s zone designation, please refer to this resource.

We have listed some of our common hiring locations. Depending on the cost of labor in the relevant geographic area, state work locations that are approximately 50 Kilometers outside of the metro area listed may be aligned to a different zone. These zones may be modified in the future.  Please speak with a recruiter for additional information.



We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with,,, or,

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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