Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Risk organization builds the strategy, tools, and expertise necessary to enable Square and our Merchants to take principled risks in driving growth and innovation. As a Product Manager, Fraud, you will lead the way in defining and building a strategy for creating innovative experiences for sellers experiencing Fraud. You are customer obsessed, and think of ways to obsess over our Square sellers. You will execute comprehensive Risk solutions that address some of the most challenging and unsolved financial risk problems in today’s environment, as we continue launching new products, expanding into new markets, and supporting our customers. You will be responsible for defining the multi-year product strategy for Square’s Fraud Experience team and driving product initiatives from inception through detailed execution. You will build consensus by collaborating closely with your squad, which includes engineers, data scientists, analysts, designers, and by influencing leaders across Square who rely on your execution to achieve their goals. You will collaborate with other Product leaders to understand how your team can support their needs, the technical dependencies, and shared goals to maximize efficiencies, while reducing Square’s and Merchants’ risk. You will ensure that the services, products, and features your sprint team builds deliver maximum impact to Square and to your customer. You are expected to become an expert in the fraud domain, and build empathy and understanding for your customer and their business. 

You Will:

• Define and develop a vision and multi-year strategy for innovating new Fraud Experience solutions and platforms in partnership with Engineering, Design, Machine Learning, Data Science, Operations, and Policy functions and partner teams across the company. 
• Lead the execution of remarkable products and features that ensure optimal and scalable seller-facing experiences, that delight our sellers, but also protects our merchants and Square against financial loss.
• Solve complex problems and address challenging prioritization questions through data-driven approaches that put your customer first. 
• Define and deliver the technical roadmap and lead your sprint team into executing on timelines and delivering results within target range.
• Meet the Fraud Experience objectives by representing your sprint team, their objectives, and strategy with cross-functional stakeholders, Risk leadership, and senior company leaders.

• 5 or more years of product management or similar experience
• Experience building consensus and accomplishing goals with diverse partners. You’re able to work through organizational boundaries and build strong relationships across teams
• Vision: You’ve formed, gained and supported key strategies shaping the direction of your team.
• Results: You’re excellent tactically, with experience shipping elegant products at scale. You’ve launched end-customer facing products
• You have a great ability to absorb and apply data to your decision-making.
• You’re able to push through obstacles, and ready to roll up your sleeves wherever needed.
• Customer empathy and obsession: Experience shaping product direction and execution based on customer needs.
• Experience working through problems with high ambiguity and without a definitive answer.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $148,700 - USD $223,100
Zone B: USD $141,300 - USD $211,900
Zone C: USD $133,800 - USD $200,800
Zone D: USD $126,400 - USD $189,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.