Social Media Manager, Creative Studio

  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Creative Studio collaborates with teams across Block to communicate big ideas and translate brand narratives into creative work. As an in-house team of designers, writers, and producers, we combine art, design, and storytelling to create everything from campaigns and identity systems to interactive experiences and 3D and motion work. 

As our Social Media Manager, you will partner closely with writers and designers across Creative Studio as well as stakeholder teams such as Comms, I&D, Investor Relations, and others. This is truly a unique opportunity to unlock your creativity and create inspiring and intriguing content that pushes past the norm and into the digital frontier. No idea is too out there.

When it comes to our social channels we regularly fall down rabbit holes, revel in double meanings and deep cuts, and take deep dives into the weird, meta nature of the very online community. We stay humble and grounded, and find ways to open our community to everyone. If your brain vibrates at this frequency, join us on this wild ride.

This role will report to the Editorial Lead. For consideration, please send over several work samples that give us a sense of your range. We’re interested in seeing creative work and personal projects in addition to your professionally published words.

 

You Will:

  • Be the voice of Block on our social channels and help build out that voice amongst our various audiences

  • Build and manage social media content from concept to execution across all our Block social channels 

  • Collaborate closely with our full team to develop creative campaigns and social assets 

  • Scout out the latest creative trends and culturally relevant moments to help build insightful content

  • Continue to build out and refine our social media strategy working closely with the Editorial Lead and cross-functionally across the team

  • Speak to our purpose of economic empowerment through engaging and impactful content

  • Maintain a flexible content calendar, working in partnership with key stakeholders across the company to identify relevant opportunities

  • Work with other social media leads and comms partners across the company to ensure messaging is aligned and any issues are raised

  • Report on analytics and social sentiment

Qualifications

You Have:

  • 5-6 years of relevant experience

  • A witty, quizzical, and sometimes geeky personality 

  • Natural organizational skills — the devil is in the details, and you don’t miss a thing

  • Experience in managing social channels and developing digital content for a brand

  • Strong interest in economic empowerment, technology, and finance

  • A proven track record of building communities online

Nice to Have:

  • Experience interviewing people and writing profiles

  • Video and scriptwriting skills

  • Experience in crisis communications on social media

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $101,500 - USD $152,300
Zone B: USD $94,400 - USD $141,600
Zone C: USD $86,300 - USD $129,500
Zone D: USD $76,200 - USD $114,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

 

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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