Mobile Engineering Manager, Trust - Identity & Transfers

  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

The Team

The Cash App Trust organization exists to build trust and expand access in Cash App’s Ecosystem. We are only successful as a business if our customers feel secure and trust us with their money, and so we take it as a duty to be worthy of that trust. In line with Cash App and Block’s mission of Economic Empowerment, we want to expand access to the banking system so that people who are normally locked out have access to powerful wealth building tools. The healthy tension between these two goals is where we live and thrive.

The Job

As part of the Mobile engineering team for Cash App Trust Client, you'll provide Cash App customers reliable, easy, and secure access to their accounts. As the Engineering Manager for the Identity and Transfers team, you will be personally responsible for the growth of the mobile engineers on this team; collaborating with your fellow product, design, and server partners on decisions that will directly impact this product; looking out at new technologies and evaluating how they could positively impact the way our customers interact with Cash App everywhere. Identity owns Identity Verification (through electronic or document upload), Product Limits and Eligibility, Source of Wealth and Source of Funds, and Transfers owns moving money in and out of Cash App. More broadly, Trust owns login, signup, account security, account controls and scam protection among other areas. These experiences and platforms are pivotal to Cash App customers as we strive towards economic empowerment.

You will:

  • Manage and grow a team of product-focused mobile engineers.

  • Foster a human-centered culture that supports the team in growing together.

  • Provide both technical and career guidance for individuals and managers on your team.

  • Create a tightly aligned and collaborative partnership between the client and server engineering teams, product, design, product data science and machine learning (e.g. shared roadmapping, prioritization, goals, etc.).

  • Contribute directly to quarterly and annual strategic plans.

  • Support the building of new, exciting functionality into an application designed to provide concrete value to our customers.

  • Own the growth, and maintenance of your product area.

  • Lead and participate in technical, design, and product discussions with your fellow partners on the team, and with other partners throughout the organization.

  • Continue building a world-class team through hiring, coaching, and ongoing development.

Qualifications

You have:

  • 3+ years of experience managing and mentoring engineers (including providing feedback, investing in career growth, and growing teams).

  • Very strong communication, collaboration, and stakeholder management skills in an environment where precision and nuance matters.

  • A focus on the design of products from a customer perspective. We are here to make their lives easier, and want to ensure we’re putting our customers first through every piece of engineering.

  • Commitment to the continuous improvement of yourself, your teammates, and our software.

  • An excitement for sharing your own ideas, and openness to the ideas of others.

  • Ideally, experience working on teams that build Trust with customers or tackle sensitive subject matters (Trust & Safety teams or equivalent: privacy, security, equity, integrity, user safety, risk management, compliance)

Technologies we use and teach:

  • [iOS] Swift, UIKit, SwiftUI, SQLite

  • [Android] Compose, Coroutines, Molecule, SQLDelight, Retrofit, OkHttp, Wire, Moshi, Okio, Picasso, KotlinPoet

  • Unit tests, snapshot tests, integration tests

  • Accessibility

  • Protocol buffers

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $207,900 - USD $311,900
Zone B: USD $197,500 - USD $296,300
Zone C: USD $187,100 - USD $280,700
Zone D: USD $176,700 - USD $265,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

 

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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