Mid Market Business Development Manager

  • Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square is looking for a passionate leader to manage a mid-market Business Development Representative (BDR) team in the US, AU, CA, and UK. You will plan, organize, and lead a growing BDR team which includes direct management of BDRs globally. Your leadership will help Square increase revenue against our annual sales quotas. Your entrepreneurship will be a valuable contribution to developing Square's outbound lead generation strategy, expanding initiatives globally, and working with cross-functional partners. You will report directly to our Head of Sales Development.

You will:

  • Drive sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management

  • Own outbound lead qualification operations for the the Sales org through strong partnerships with our cross-functional GTM teams

  • Build predictable and repeatable outbound sales funnel processes and best practices across multiple teams

  • Effectively hire, coach and inspire Business Development Representatives, preparing them for their next roles within Square Sales

  • Own solidifying and scaling the outbound sales process

  • Ensure we are executing outbound lead qualification from many channels in a high efficient manner

  • Leverage sales automation, funnel management and prospecting tools to generate qualified pipeline to accurately meet forecast sales and revenue targets

  • Significant experience managing multi-channel outbound engagements

  • Promote strategic projects across BDR to optimize outbound lead generation across all markets

  • Become an essential part of Sales Leadership at Square


You have:

  • 4+ years of sales management experience

  • BA/BS Degree or equivalent

  • Expertise in creating rigor around sales metrics and managing yourself and/or others to drive to these metrics

  • Managed teams having focused on generating revenue from outbound efforts

  • Experience with prescriptive and repeatable sales processes at scale

  • Success in hiring and onboarding to achieve time to ramp goals

  • Excellent interpersonal, organizational, presentation, and communication skills

  • Operated in an environment where people are encouraged to share information, constructively debate, and communicate freely

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $156,200 - USD $234,200
Zone B: USD $145,200 - USD $217,800
Zone C: USD $137,400 - USD $206,200
Zone D: USD $129,600 - USD $194,400

Amounts listed above include target variable compensation.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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