Account Executive, SMB

  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at

Job Description

As one of Afterpay's SMB Account Executives, you will help drive Afterpay’s continual growth by building relationships with prospective SMB Premium merchants via both outbound business development and inbound leads. While there is a lot of room to learn and develop, we’re looking for a confident outbound salesperson who knows their numbers, understands the full sales process and is comfortable getting on the phone! 

Lastly, and most importantly, we want you to be passionate about Afterpay and what we stand for, for both our merchants and customers. 

  • We are much more than our job descriptions, but here’s where you will begin… 
  • Outbound prospecting via cold calling to generate new opportunities 
  • Growing  revenue with new Premium merchants through onboarding quality and merchant growth opportunities
  • Manage inbound leads with the focus of driving high conversion rates 
  • Sell and onboard SMBs and supporting OMNI channel expansion 
  • Follow sales and onboarding processes accurately to maximise yearly sales volumes 
  • Identify relevant new business opportunities, while highlighting Afterpay’s value proposition 
  • Develop an in-depth understanding of Afterpay, retail industry trends, and our competition 
  • Manage, tracking, and reporting on all sales activities and results using Salesforce


  • You will be comfortable with high volume cold-calling and business development
  • You have experience using tools such as Salesforce, SalesLoft or Aircall
  • Your head will be abuzz with things we should be doing - managing your sales pipeline, interpreting data to support merchant conversations and meeting sales metrics and targets 
  • You may have previous retail or payments industry experience but this is not necessary
  • You like to keep it real with your actions, be brave with your decisions, do the right thing for all our stakeholders and shape the future with excitement 

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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