Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office.

At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for uncommonly talented individuals who want to learn and grow with the company. Each and every day counts; you'll make a direct impact on the business starting from Day 1. If you're ready, come join us in the next food revolution and help change the way the world eats!

Our partnerships with exceptional restaurants are a core differentiator for Caviar. With each restaurant partner, there are opportunities for enhancement in both sales performance and operations after we launch. We’re looking for a talented food-tech enthusiast to join our high-performing NYC team in this account management and business strategy role. As a Restaurant Account Manager, you will:

• Identify and seek opportunities to work together with our restaurant partners to improve their operations, grow sales, and to ensure they have a great experience working with Caviar.
• Work closely with the New York local team to support and further expand the partnerships with our existing restaurants.
• Project manage optimization initiatives in collaboration with sales, marketing, analytics, operations, customer support, dispatch, and engineering on both a local and national level. 
• Have an impact in many areas of the business and be a cross-functional contributor and leader.
• Increase the operational efficiency and business impact of Caviar’s delivery service for our existing restaurants. 

You have:

• A passion for Caviar, food, and working closely with the best restaurants in New York City.
• At least 1 year of experience in sales, account management, partner management, support, or operations.
• A BA/BS degree.
• Fantastic organization. You understand the value of planning ahead, using tools to keep big projects on track, and communicating clearly.
• An assertive, resilient, positive and persuasive personality. Leave it to you and you’ll get the job done. You understand that a fast-moving startup is full of challenges, and you wouldn’t have it any other way.
• An incredible focus on details: typos, features, facts. Nothing escapes your eye and you pride yourself on your ability to spot errors before they cause issues.
• Proven ability to multi-task, manage multiple projects, and follow through while paying strict attention to detail. You want your team and the amazing restaurants we’re working with to rely on you. With clear expectations, you take on projects and run with them to completion.
• Coachability, a love of mastering your craft, and solving problems for others. You know that learning something new will only make you more efficient and impressive in your role.
• An understanding and appreciation of big, audacious goals and figuring out how to meet them. You know that great companies are built from the ground up, one step at a time.
• Excellent written and verbal communication skills.
• Strong familiarity with professional software and relationship management tools, e.g. Google Docs, Salesforce, etc.
• Good listening skills.
• An infectiously positive attitude.
• Restaurant industry or hospitality experience preferred.

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Ordinance.