We started with a simple idea—that everyone should be able to accept credit cards—and we’ve been rethinking buying and selling ever since.

For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back.

Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

The mission of the Compliance Operations team at Square Japan is to perform the day-to-day operational tasks associated with payment network and partnership requirements. The team actively engages in monitoring for prohibited activities such as anti-money laundering activity along with enforcing Square's Merchant User Agreement. Other areas of responsibility include OFAC and JDM reviews, liaison with law enforcement agencies and interactions with corporate partners and the credit card payment networks. 

You will:

• Monitor and act upon reports involving compliance-related alerts
• Verify merchant information and conduct due diligence reviews as part of Square's on-boarding review policy
• Interact with Square customers to ensure full compliance with all applicable laws and policies
• Work cross-functionally with Support, Risk, and other operations teams within Square
• Communicate with customers via CRM, email, and telephone
• Communicate with corporate partners to ensure our compliance monitoring
  

You have:

• A strong operations mindset involving time sensitive directives and ability to self-manage workflow across competing priorities
• Strong investigative skills, including familiarity with public record research and database tools 
• Strong transaction analysis skills that apply across numerous financial products and services in complex scenarios
• Adept communication skills when dealing with possible bad actors with a detective-like mentality
• An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results
• Excellent verbal and written communication skills in both Japanese and English
• Previous CRM experience in a customer-facing role is needed
• Previous experience in compliance or risk work with a financial institution or payment-focused company preferred
• Passion for Square, and a strong interest in technology/knowledge of the industry
• 4-year undergraduate degree
  

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.