Square creates tools that help sellers of all sizes start, run, and grow their businesses. Square's point-of-sale service offers tools for every part of running a business, from accepting credit cards and tracking inventory, to real-time analytics and invoicing. Square also offers sellers financial and marketing services, including small business financing and customer engagement tools. Businesses and individuals use Square Cash, an easy way to send and receive money, as well as Caviar, a food delivery service for popular restaurants. Square was founded in 2009 and is headquartered in San Francisco, with offices in the United States, Canada, Japan, and Australia.

As the Product Director, Payments, you will be responsible for driving product initiatives that enhance and grow the core Payments offering for Square. You will lead a team of Product Managers and direct the overall product roadmap and vision for Payments products. In this role you will collaborate closely with designers, engineers, analysts, and other cross-functional team members to create, test, prioritize, and implement compelling growth strategies. 

You will:

• Own delivery of product initiatives and releases

• Write user narratives to imagine the experience a customer may have

• Define, document, and communicate objectives, requirements and constraints for product initiatives and releases

• Partner with the stakeholders in the payments ecosystem and ensure coordination with banks, card brands, debit networks, processors, settlements and acquirers. 

• Collaborate with engineers and designers to edit the service and product

• Communicate development status and document progress toward milestones

• Prioritize and sequence product initiatives against a mandate

• Implement risk management into product decisions and partner with risk team in order to appropriately address risk into product design and development

• Perform market research and analysis

• 10+ years of product management in commerce or payments related categories

• Built a product vision and roadmap for a consumer oriented suite of products

• A proactive, entrepreneurial, self-starter attitude

• Superior organization skills

• The ability to work well with designers and engineers

• An analytical and metrics driven work ethic

• Great interpersonal and communication skills

• A passion for Square and new technology

• Natural leader skills and proven ability to innovate

• Prior experience at a startup or consumer internet company

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.