QA EPM

  • Full-time

Company Description

We started with a simple idea—that everyone should be able to accept credit cards—and we’ve been rethinking buying and selling ever since.

For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back.

Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

Job Description

The Hardware QA team is responsible for the testing and validation of the hardware products of Square. The mandate of the team is to ensure all Square products are of the highest quality and provide the users with best in class experience. We are seeking a cross-functional technical QA lead for Integrated HW Products. This person’s charter will be mostly on the software side, working with Firmware QA, Register/Apps QA as well as Payments Eng.

Qualifications

You will:

  • Get involved & provide input into the PRD from the very beginning

  • Own the testing project plan and ensure all teams are progressing on schedule. Regularly communicate this plan with confidence levels for hitting certification and testing deadlines.

  • Create and execute an overall testing strategy by coordinating the work of the various QA teams

  • Identify candidates for automation and push all QA teams towards automated testing approaches at both functional level and test suite level to maximize coverage for the product

  • Figure out actionable strategy, tools, and processes to ensure quality of new products being launched as well as ongoing features being shipped and bugs found from existing products (including QA plans for each firmware release, OS release, etc.)

  • Identify gaps and risks, and work towards resolution by raising to the right people, working with relevant leads, and coming up with creative solutions

  • Deeply understand PRD and MRD in order to identify gaps in test coverage and ensure every aspect of end-to-end product testing is owned by one of the teams mentioned above.

You have:

  • A history of leading QA for large, strategic, complex projects; usually multi-person projects that cross team and discipline boundaries.

  • Bachelor’s + 8 years relevant industry or academic experience.

  • Technical understanding- should be able to enumerate examples of things you’ve automated and not and why, along with some understanding of (and hopefully appreciation for) the technical details involved.

  • Experience in 2 or more of the following areas: Software Development, Firmware Development, Platform Development, Hardware Development

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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