We started with a simple idea—that everyone should be able to accept credit cards—and we’ve been rethinking buying and selling ever since.

For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back.

Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

The Liens Support Representative at Square is responsible for working with our merchants during the liens process, processing liens documents received from various legal firms and interacting with these firms. The Liens Support Representative will work closely with the Finance, Support, Engineering, and Legal teams to ensure compliance with internal practices and provide the best experience for our customers during the liens resolution process.

You will:

• Serve as a customer-facing representative for Square to sellers and private legal firms

• Communicate with external parties via CRM tool, email, phone and mail

• Monitor, evaluate, and respond to liens documents received via both electronic and paper channels

• Ensure accurate tracking of documents received, the status of requests, and items resolved

• Research and respond timely to liens received

• Provide feedback to Engineering and Product teams to improve processes and automation

• Resolve complex issues both autonomously and in a team environment

• Collaborate on group projects and discussions

You have:

• 4-year undergraduate degree

• Strong communication skills, both verbal and written

• Exceptional work ethic and integrity

• Keen attention to detail

• Ability to grasp concepts and ideas quickly and thrive in a fast-paced environment

• Ability to work weekends and holidays as needed

• A basic ability to read legal documents

• Passion for Square and strong interest in technology / knowledge of the industry

Even better:

• Spanish fluency

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.