Technical Writer

  • San Francisco, CA
  • Full-time

Company Description

We started with a simple idea—that everyone should be able to accept credit cards—and we’ve been rethinking buying and selling ever since.

For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back.

Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

Job Description

We’re looking for a Technical Writer whose passion is helping developers be successful. We’re aggressively growing the Square developers team as we expand the platform and engage that broader developer community. You'll help set the strategy of where we should go with our documentation and work closely with our engineers to ensure we're meeting the needs of successfully informing developers. Come grow the Square developer community!

You will:

  • Write clear, concise, and human documentation for Square’s external developer audience.

  • Develop code samples and interactive tutorials to help developers get up to speed quickly.

  • Democratize the documentation process across the Developer Platform team, serving as an editor for contributing engineers.

  • Work with product managers and developer evangelists to shape the entirety of the Square developer experience, including community development and developer outreach.

  • Work cross-functionally with our product teams, other engineering teams, and partner developers in the design and delivery of Square’s global developer platform.

  • Contribute occasionally to internal documentation initiatives.

Qualifications

You have:

  • Experience working directly with engineers, product managers, and other stakeholders to help document (and define) new developer products and features.

  • Experience writing all common forms of developer documentation (API reference, conceptual guides, and tutorials).

  • Programming experience with at least one language, and the desire to gain experience with more.

  • Familiarity with version control, and you are comfortable navigating source code.

  • Experience with structured authoring, along with wiki environments and diagramming tools.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.