We started with a simple idea—that everyone should be able to accept credit cards—and we’ve been rethinking buying and selling ever since.

For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back.

Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

We are seeking a smart, enthusiastic, and successful sales and/or learning & development professional that has passion for helping others succeed and the desire to develop his/her own skills to create high-impact sales readiness solutions for Square’s Sales Organization

This person will evaluate the existing onboarding program and take it to the next level, speeding up the new hire ramp process, while ensuring our new reps sell within our culture & values. The ideal candidate will be a catalyst for learning and strategically optimizes curriculum to ensure high success for new hires. They embrace change and are comfortable navigating through ambiguity and chaos. They prefer autonomy in determining how to execute on key objectives and they have the internal drive to succeed amidst daily challenges.

His/Her success will be measured by their ability to effectively increase the quality and quantity of deals from our new hires, enhance the skill set of new sales reps to drive sales performance, decrease time to ramp, and scale an onboarding program that can be implemented in all offices.

Talent and learning analytics are a big part of this job, so you will be responsible for partnering with the sales leaders, sales operations, as well as HR business partners to define strategy, drive execution, and communicate the business impact.

You will:

• Drive the Sales Effectiveness strategy for onboarding across all sales functions (Sales Development, Business Development, and Account Executives) across all markets.
• Identify onboarding requirements at 30, 60, 90, 180 & 365 days of a new hire’s journey, across all segments and roles
• Design and deliver a world-class onboarding experience for Square reps and gain buy-in from Leadership team
• Determine right medium to deliver a world-class experience and at the right time (e.g., in-person workshops; virtual learning; videos; on-the-job support; management support; coaching tools)
• Partner and build meaningful relationships within Square across multiple teams (Product marketing, Product experts, Management, Internal Learning & Development, etc)
• Continue to dynamically update onboarding content as Square continues to evolve our product offering in a fast-paced environment

You have:

• Keen attention to detail, organization, and ability to drive projects to completion
• Experience building strong, lasting relationships with senior level sales managers
• Ability to think strategically and execute
• Proven success working with cross functional teams
• Exceptional presentation, written, and oral communication skills, including the ability to adapt content on the fly based on audience engagement
• A highly organized, detailed-oriented, and self-directed mindset
• Ability to garner support for new ideas, motivate the masses, and execute on change initiatives
• Familiarity with SFDC & Microsoft office needed. Familiarity with Learning Management Systems and Tableau a plus
• Ability to travel ~25%

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.