Become part of fast growing and exciting company, recently launched in Australia.

At Square Australia we’re building a world-class team that is actively focused on providing Australian businesses with amazing products to help them start, run and grow. Founded in 2009 and headquartered in San Francisco, Square is leading the world in payments technology with offices located in the United States, Canada, Japan and Australia.

With our fast growth in Australia, we’re looking for energetic and service-focused Customer Service Representatives to help support our base of local small businesses who have chosen Square. Working at Square means being part of a dynamic, fast-paced team where no two days are ever the same. Successful candidates will provide direct support (via phone, email and social media) to customers across world-leading innovations in payments and software. You’ll help shape the future direction of Square products by providing feedback to product and engineering teams.

Square prides itself on looking after our employees, with a fun workplace culture based in our bright, spacious and contemporary office located in Melbourne’s CBD. You’ll also enjoy:

• Subsidised public transport

• Gym allowance

• Daily meal allowance and a fully-stocked office kitchen to ensure you’re always well fed

• One week at Square’s San Francisco based headquarters for training and to meet with teams you’ll be liaising with across the company

• An analytical mindset, and can independently think through tricky problems to identify root causes

• Fantastic phone manner and interpersonal skills

• An ability to craft emails that quickly and accurately answer customer questions

• A high level of attention to detail

• Experience supporting and responding to customers through social platforms including Facebook and Twitter.

• Adaptable to fast-paced, constantly changing by being able to adapt to new situations quickly and think on their feet

• Australian working rights and the ability to work some public holidays as required.

Previous experience working in technology is not expected, but would be valuable.

Does this sound like you? Apply today with your cover letter and resume!

To be eligible for this position you must have appropriate Australian or New Zealand working rights.