Operations Program Manager

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square started with a simple idea that everyone should be able to accept credit cards—and we‘ve been rethinking buying and selling ever since.For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket and analytics on your laptop, to small business financing and marketing tools that drive new sales. For buyers, we’re making it faster to order from your favorite restaurants and more fun to pay your friends back. Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

Job Description

The Square Hardware team is looking for a dedicated Operations Program Manager to be responsible for taking a product from development to mass production. This individual will have total factory ownership and strong operational management experience to manage selected OEMs and achieve objectives for Square.

This person will lead and manage the effort to take a program from ramp to end of life cycle while working closely with Engineering and Quality to resolve quality and/or yield issues.

Qualifications

You will:

  • Work cross-functionally with retail, planning, & product marketing to ensure that final product supply can meet demand.
  • Collaborate with the same cross-functional team to coordinate product launch timing
  • Build strong relationships with CM’s to ensure high quality and to ensure a predictable supply.
  • Manage overall capacity plan, including coordination of equipment, fixture & materials for ramp
  • Work closely with the engineering, quality, and product teams to identify risks and opportunities in manufacturing / production
  • Be responsible for operational readiness of new production
  • Provide initial assessment for manufacturability of early product designs
  • Drive manufacturing efficiency and yield improvements for post-ramp products
  • Work closely with GSMs to ensure component supply matches the build plan
  • Work alongside the hardware engineering team during development to prepare for EVT, DVT, PVT & ramp. This includes: factory support & build-readiness prep

You have:

  • Bachelor’s degree plus minimum 3 years experience in a supply chain or similar operations role.
  • Product development or relevant engineering experience (preferred)
  • Willingness to travel ~30% of the time

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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