Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

The primary responsibility is to provide support of the Bank’s Digital banking channels, Core banking and associated back end systems with a view to maintain high availability and excellent end user experience. The work is predominantly in the areas of operating systems, subsystems and products operating on these systems. The individual is the first and second level technical support to the customers.

Type of Qualification: First Degree
Field of Study: Information Technology, Computer Science, Telecommunications, Electrical Engineering or technical related field
Licences: Information Technology Information Library

Cloud certifications are an added advantage e.g. AWS, Azure

Experience Required
3-4 years

• Solid experience in advanced support role within large/medium size organisations.

2-6 years

• Strong knowledge of operating systems i.e. Windows and Linux
• Experience working with databases e.g. Oracle, Mysql, MsSQL
• Experience working with basic technical T24 Core banking system e.g OFS scripting, understanding of core T24 modules.
• Ability to develop custom scripts or automation tools for application management is required.
• Experience or knowledge of Cloud Technology will be an added advantage.

Behavioural Competencies:

• Adopting Practical Approachesas
• Managing Tasks
• Meeting Timescales
• Team Working
• Examining Information

Technical Competencies:

• Application Knowledge for Support
• Knowledge Management Systems
• Process Management
• Product and Services Knowledge
• Solution Design & Enablement