Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services   offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

PLEASE NOTE:

• This role is not open to relocation.  Only candidates who have residency and right to work in the Isle of Man can be considered.

To seek and manage business development opportunities for Standard Bank's offshore banking business, in designated regional jurisdictions through the development and management of relationships with third party distribution channels, to ensure that the needs of end consumers are fulfilled, through management of the Direct Team, while achieving the defined revenue targets. Supports the Head, IPB IOM Distribution in the co-ordination of the Department. 

Minimum Qualification: 

• Diploma in Banking / Finance / Accounting

Experience Required :

• 5 - 7 years experience in Personal and Private Banking
• The role requires experience in financial services. An understanding of offshore financial environment and experience in offshore product sales is desirable for the role and as an introduction will need an entry level support and sales experience before an Offshore business development role.

Key Outputs :

• Assist in upskilling new/junior team members on processes and IPB products
• Contribute actively through proactive planning and forecasting opportunities towards the formulation of the International Personal Banking (IPB) Sales distribution plan and strategy, in line with overall IPB objectives and strategy, within the appropriate regulatory environment.
• Co-ordinate with business development managers in sister companies/other segments to ensure a coherent approach is taken in the execution of ongoing visiting programmes.
• Deliver exceptional levels of service to clients by owning customer issues, keeping customers informed, and ensuring all their requirements are met timeously, while adhering to the Standard Bank customer service and customer experience standards.
• Develop and implement appropriate marketing strategies to extract further business from client relationships within the segment such as hosting client events to present IPB offerings to the intermediaries.
• Develop and maintain strong relationships with third party intermediaries/IFAs, gaining a deep understanding of their requirements and those of the end consumer, while partnering with them to achieve their goals and addressing the needs of clients. 

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Conveying Self-Confidence
• Developing Strategies
• Documenting Facts
• Empowering Individuals
• Examining Information
• Impressing People
• Producing Output
• Showing Composure
• Thinking Positively

Technical Competencies:

• Banking Process & Procedures
• Client Knowledge
• Client Servicing
• Customer Reception and Channelling
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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