Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To analyse and fulfil all digital online demands for all NTB Business Banking clients in order to grow revenue and provide best client experience.

Type of Qualification: Diploma
Field of Study: Business Commerce

Experience Required
Digital & eCommerce, BCC
Business & Commercial Banking
3-4 years
Relevant FAIS qualification together with FAIS experience for product categories. Experience in an Operations / back-office environment, specifically within banking. Understands Business banking products, processes and systems.

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Convincing People
• Directing People
• Embracing Change
• Following Procedures
• Generating Ideas
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working

Technical Competencies:

• Active Listening
• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Client Retention
• Cross and Up-Selling
• Processing
• Product and Services Knowledge