Manager, Fraud Risk Management
- Full-time
- Business Segment: Business & Commercial Banking
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To develop and drive customer fraud awareness campaigns which includes awareness on trending fraud modus operandi on relevant multiple communication platforms (i.e. SMS, Mobile Banking, Email, Social Media etc.) to inform and empower customers to protect themselves, whilst preventing reputational and financial losses. To develop and deliver current and comprehensive fraud risk training programmes and master classes.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Communication
Experience Required
3-4 years
Experience in translating risk language and concepts into easily understandable business language. Experience in preparing focused call to action communication. Experience in applying sound marketing and communications principles across multiple levels in an organisation
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Generating Ideas
- Interacting with People
- Interpreting Data
- Producing Output
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Developing an Effective Media Mix
- Internal Communication Channels
- Risk Awareness
- Training Provision
- Verbal Communication
- Write Effective Communications