Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To efficiently & proactively support the team lead in all aspects of cash management; provision of steady supply of ATM fit notes to branches, mop up and deposit of excess cash from branches and deposit at CBN. Stand as a ready back – up to take up responsibilities of the team lead in his absence.

• Compliance and improvement on turn- around times (TAT) on delivery of cash and report.
• Provide accurate data of daily cash shortages activities.
• Improved customer service and satisfaction levels as per customer survey results.
• Reduction of costs and increased productivity.
• Quality cash are sufficiently provide to the branches and ATM.
• Reduction of costs and increased output.
• Identifies and assesses the risks in existing processes and make recommendations to the centre for enhanced risk/loss management.
• Liaise with the branches to ensure that shortages recorded from their daily evacuation (a potential loss to the Bank) are eliminated or reduced to the barest minimum.                                                                                   

• BSc in Social Science or related field.

Experience:

• 1-2 years Experience in Operations.
• Comprehensive knowledge of banking transaction processes relevant to products and services offered to customers.
• 1-2years experience in leading and maintaining relationship                                                                                                                              

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Managing Tasks
• Producing Output
• Providing Insights
• Understanding People
• Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)