Sales and Customer Service Advisor-Full Time

  • Full-time

Company Description

Straight Forward is a Wisconsin based call center with locations in Sauk City, Eau Claire, Rice Lake, Brodhead, Menomonie, and Whitewater, WI. Straight Forward provides call center solutions for a variety of clients primarily in the Cable industry.

Job Description

An Advisor's day consists of using an outbound dialing system to build rapport, establish need, provide a solution, and ultimately sell a product/service that adds value to a customer's household.  

Daily tasks consist of interacting with customers on a professional level for the purpose of selling products, discussing/resolving billing questions and service concerns, resolving non-payment issues, assessing customer needs, and promotion of appropriate products and services while following the appropriate and specific guidelines established by the client and Company.

We offer:

  • Paid Training
  • Unlimited Earning Potential 
  • Competitive Bonus Structure
  • Flexible Full and Part Time Schedules
  • Energetic and Positive Team Environment
  • Career Growth
  • On-going Coaching
  • Casual Attire

Qualifications

  • Strong communication skills
  • Basic computer knowledge
  • Desire to succeed
  • Ability to multi-task
  • Positive attitude
  • Self motivated

Additional Information

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. All your information will be kept confidential according to EEO guidelines.