Straight Forward is a Wisconsin based call center focused on sales, customer service, and providing the best employee experience in a unique and innovative environment.  Straight Forward provides call center solutions for a variety of clients primarily in the cable, internet and satellite radio industries with five beautiful locations in Sauk City, Eau Claire, Rice Lake, Menomonie, and Whitewater.

The Administrative Assistant is responsible for overall front office activities, including answering a multi-line phone system, managing the reception area, distributing mail, providing support for the executive staff and purchasing and maintaining office supplies as well as interviewing candidates and setting appointments and follow up.

Must be reliable, punctual, organized, and have demonstrated ability to juggle multiple priorities. Excellent interpersonal skills, pleasant phone manner, proficiency in Microsoft Word, Excel and PowerPoint are required.

 Responsibilities

  Manages the reception area to ensure effective telephone communications both internally and externally to maintain professional image.

 Supports executive staff to ensure accurate and timely correspondence.

 Orders and maintains office supplies and furniture, office equipment, etc.

 Ensure that the facility is well maintained and repairs are handled appropriately

 Greets visitors and host potential candidates

 Processes applications and new hire paperwork as needed

 Answers and disseminates calls

 Creates and updates various spreadsheet sheets and other general administrative duties as needed.

 Completing Background checks on newly hired advisors

 Sending out correspondence to applicants 

 Updating various trackers for each site

 Perform other duties as assigned 

• Passion for detail, organization, and taking initiative.
  
• Demonstrated ability to handle confidential and sensitive information.
  
• Ability to multi-task and prioritize while maintaining a calm, friendly demeanor.
  
• Experience with onboarding process preferred.
  
• Excellent verbal and written communication skills.
  
• Proficiency with computer software to include MS Office Suite. Microsoft Word. Excel, PowerPoint and Outlook proficiency is a must.
  

• Ability to manage calendars in Outlook
  

• Working knowledge of office machinery
  
• Good Planning and organizational skills
  
• Well-developed interpersonal and communication skills
  
• Professional appearance and manner
  
• Computer literacy, specifically Microsoft programs
  
• At least two years of previous administrative office experience
  
• Capacity to deal with ambiguity under pressure
  

All your information will be kept confidential according to EEO guidelines.