Super Color Digital has been successfully developing graphic solutions for over a quarter century. Our unique displays and innovative solutions are highly regarded within the retail, design and advertising industries, and our products continue to shine within the printing community. With production locations coast to coast, we continue to be one of the largest grand-format printing companies in the nation. We believe that every question has a solution, and we are determined to find it for our clients. Our passion for graphic technology has inspired us to integrate creativity, design, and technique to develop the best, most sophisticated products. Our production facilities operate 24 hours, 7 days a week, so our clients can rest easy knowing they are in reliable hands. Super Color Digital is driven for excellence, with our unparalleled customer service, competitive prices, premium quality products and materials, and on-time delivery of every project.

Super Color Digital is looking for　Customer Service Project Manager.

The Project　Manager operates as liaison between the customer, the account executive　and the internal Super Color Digital contacts.　　The PM　is responsible collecting all of the necessary information to create the best project for the client. The PM is the foundation that will ensure that the　customer receives precisely what they wanted. This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project　specifications to the production staff; and through thorough communication　throughout the　organization.　The PM is considered the primary contact for all project related inquiries both internally and externally.　

Responsibilities:　

          Primary contact for the customers, sales, prepress and production managers.

• Provide accurate information regarding customer specifications when creating　work orders


• Resolve issues that clients have with Quotations/Work Orders/Merchandise


• Communicate with clients regarding project specifications


• Update Account Executives as to the status of current Work Orders


• Monitor Work Orders as they go through the Production process to make sure the merchandise will arrive at the correct time and in perfect condition


• Ensure timely project updates to ensure customer changes are communicated, captured and billed.

Required Skills and Experience:

• BA or College degree or equivalent experience - with a minimum of 3 years of print/production experience.


• Must　understand Grand Format Printing Processes and concepts.


• Must be able to manage complex projects within a team environment.


• Excellent verbal and written communications skills to effectively interact with all levels of the organization.


• Must be able to make independent decisions that work best for the customer and Super Color Digital.


• Must have proficient computer skills including Microsoft Office Suite.


• Must have the ability to multi-task and work in a fast paced　environment.
  
  　

BENEFITS:

We offer competitive salary
and benefit package including 401K, medical, dental, vision, supplemental
and life insurance. Prescription drug coverage and disability benefits. Paid
company holidays and vacations.

*Super Color Digital is an Equal
Opportunity Employer, a drug- free Environment and
environmentally-responsible business. Pre-employment drug and alcohol screening
is required.